Telstra Phonecard Assistance Program

phonecards

YACSA has been allocated more $5.00 Telstra Phonecards for services to distribute to young people. Under the Program, participating services or agencies have the discretion to issue Telstra Phonecards according to the eligibility guidelines listed below. Telstra respects the independence of the agency’s assessment. The decision by the agency to issue or not issue a Phonecard shall be final.

Eligibility

The welfare agency must assess the person as being a person, residing in Australia, who depends/ relies on public payphones from time to time for their communications. It is expected in most cases that the person receiving the Phonecard will either:

have a current Australian Health Care Card; or
have a current Australian Centrelink Jobs Network Card; or
be a new arrival in Australia with a temporary Protection Visa; or
have a current Australian Centrelink Pensioner Concession Card (including an Age Pension, or a Disability Support Pension and Carer Payment recipient); or
have a current Australian Veterans’ Affairs Pensioner Concession Card; or
be in a crisis situation; or
be in a situation where there is a high risk to safety and security, where privacy is paramount (eg. domestic violence); or
be a job seeker; or
live in a remote indigenous community.

Distribution Process

YACSA will give services the phonecards in multiples of ten, with a maximum of 50 cards per service. Services interested in receiving phonecards should email yacsa@yacsa.com.au or call the office on 8211 7546 (Monday to Friday). Services can either pick up the phone cards from the YACSA Office, or send a self addressed, stamped, C4 sized envelop to YACSA and we will post the cards to you (please note: postage costs about $1.20 for 10 cards, $1.80 for 20 or 30 cards and $3.00 for 40 or 50 cards within South Australia). Once YACSA is satisfied that your service works with young people who meet the eligibility criteria, distribution will be based on a first in, first served basis.